A remote office, built around your business

Explore Good Help

Choose a section and see how your office can come together.

The problem

Information comes inReaches the right personReady when it’s needed

The office is the heart of your business.

It’s where information comes in, gets passed to the right person, and needs to be found again when it’s time to act.

Who’s handling it? Where does it stand? What happens next? When those answers are buried in a note, stuck in someone’s inbox, or never passed along, the effects reach the rest of the business. A job gets held up. A customer is left waiting. Time and money get lost.

The work might be getting done in the field, but what happens in the office matters just as much to how it turns out.

How I help

A hand wherever the work needs one.

As your Remote Office Provider, I handle the parts of your office you choose—from the first time a customer reaches out to the day a job is finished and paid for.

That can mean keeping up with calls and leads, preparing estimates and contracts, sending invoices, and following up on payments. It can mean keeping schedules, permits, job information, payroll tracking, and communication between customers, crews, and suppliers in order. Employee tracking can be discussed if you want it.

You might need someone to handle the whole office. Or you might already have people in place and need help in a few areas. Estimates, invoices, schedules, follow-ups, or keeping customers and crew on the same page. We’ll figure out what you need and I’ll take it from there.

Explore the services →

What makes this different

Mike Paynotta

I’ve seen the work from every side.

Most office help has only ever seen the office. I’ve sat in every chair in a service business.

I started at entry level, ran crews as a lead at more than one company, and then owned my own service business for six years, where I did the invoices, the scheduling, the marketing, and the office myself. I know what the guy on the truck needs, what the lead is juggling, and what the owner is losing sleep over, because I’ve been all three.

And I’m not working off a phone and a notepad. I build enterprise-level systems for businesses, and I run your office on one I built. That’s the combination you can’t hire: someone who understands your business from the ground up, and the tools to make sure nothing gets dropped.

You’re not just getting tasks checked off. You’re getting someone who’s owned the whole thing and built the system behind it. So when the work comes in, things don’t just pile up. They move, and money keeps coming in.

Choose the help you need

Make room for the work that matters.

Office

First contact, estimates, invoices, payments, and follow-up.

Explore Office →

Jobs

Job information, scheduling, permits, and communication.

Explore Jobs →

Front Door

Keep your website current and talk through portal access.

Explore Front Door →

Social media

Help keeping your business’s social presence current.

Explore Social →

Frequently asked questions

Good questions.

Can you work with my existing office team?

Yes. If you already have people handling the office, we can focus on the areas where you need an extra hand.

What does the estimate include?

It shows the services you selected and the work included in each. We’ll review it together before getting started.

What if I need something outside that scope?

Just ask. We can talk through what’s involved and any additional cost before adding it.

Can my customers or employees access the system?

We can discuss portal access for your customers or crew and what that would cost.

Do I have to learn new software?

The system is the tool I use behind the scenes. If you want access for yourself or your crew, we can talk about that separately.

Your estimate

See what you could save.

Choose the help you need and compare the cost with estimated costs elsewhere.

Choose what you need. See your estimate. We’ll talk through the details together.

This is an estimate. Service scope and any setup costs will be confirmed before work begins.

Choose your help

Tell us about the business

Rough numbers are fine. Office and Jobs estimates over 25 employees or 75 jobs per month require a custom quote.

See pricing & included scope

And the best part? The work you hand over is work you don’t have to handle anymore.